Coronavirus (COVID-19) Patient Care Procedures

Nurse taking temperaturewashing hands

In response to the CDC guidelines and recent confirmed exposures of COVID-19 in Lexington County, we will continue patient care using strict infection control procedures and we will be temporarily adjusting our office policies to help follow the concepts of social distancing and decrease the risk of community spread of infection. The following will be done to reflect the current situation:

1.    We love seeing your whole family. However, during this situation, we ask that you minimize the additional family members attending appointments.  Our goal is to limit the amount of people in the office to essential staff and patients.  We understand there are limitations with childcare and we will accommodate your needs. 

2.    We have removed children’s toys, magazines, ipads, and the touchpad check-in screen from the reception area.  We have disabled the video games and created distance between reception chairs. In addition, we have removed the candy celebration wall and self-serve coffee bar.We have also converted one of the toothbrushing stations into a handwashing station.

3.    We plan to reschedule retainer checks to decrease patient volume and we will create a drive thru area to address pokey wires and comfort visits.  If you’re having any issues with your braces or retainers, we’re happy to see you and help.

4.    Per the American Dental Association recommendation, we will require patients to rinse with 1% hydrogen peroxide prior to beginning any in mouth procedures.  We will also take temporal temperatures and reschedule any patients with a temperature over 100 degrees F.

5.    If for any reason, you think you may pose a risk (recent travel, current illness, recent exposure to a person that has tested positive for COVID-19) please call the office to reschedule.

6.    If you are concerned over any scheduled appointments, please call the office to discuss. 

We appreciate your understanding and look forward to seeing you soon. Our office will continue to practice strict infection control procedures as well as additional sanitation measures like disinfecting door handles, reception chairs, the reception desk, and bathrooms regularly throughout the day.

Sincerely,

Dr. Dan Pennella and The Braces Place Team